iScooter provides the most cost-efficient delivery service, regions enjoy free door-to-door delivery. The United States delivery time is 2-5 business days. Due to Covid-19, our couriers are experiencing extremely high volumes and reduced staff that has caused delays within their network. Through comprehensive quality control, all products are guaranteed to be genuine. iScooter strictly follows four steps of quality control, namely Inspecting production, Testing sample quality, Spot-checking products, Tracking after sales, and ensuring all products meet a consistent quality standard and users' requirements.